
Accumulating transferable points remains the most flexible way to earn free travel. Transferable points programs are great because instead of being locked into a specific airline or hotel program, you decide when and with whom to use your points. While the two most popular programs are Chase Ultimate Rewards® and American Express Membership Rewards®, the Citi ThankYou® Rewards program is worth exploring as well.
Since this guide was first written, Citi has made meaningful progress in bringing its program up to par with Chase and Amex. The overall roster of travel partners has expanded, and hotel partners have now been added to the mix. Most notably, Citi has introduced points transfers to American Airlines, making it the only transferable points program with AA as a partner. That’s a game-changing move that places Citi ThankYou Rewards firmly alongside its two main competitors.
ThankYou points can be very versatile, if you know how to get the most out of them. This post will take you through everything you need to know — from how to earn Citi ThankYou Rewards to how to spend those points.
Earning Citi ThankYou Rewards
Although a few Citi cards offer attractive sign-up bonuses, most tend to hover around a modest 20,000 points. This makes accumulating Citi ThankYou Rewards a bit more challenging compared to rival programs. On the bright side, points never expire and there’s no limit to how many you can earn.
Earning from Credit Cards
There are currently six Citi credit cards that allow you to earn points in the ThankYou Rewards program.
| Citi Card | Welcome Offer | Bonus Categories and Benefits | Annual Fee | Full Access to Travel Partners |
|---|---|---|---|---|
| Citi Strata Elite℠ Card | 100,000 bonus points after spending $4,000 in the first 3 months | - 12x on hotels, car rentals and attractions booked through Citi Travel, 6x airfare booked through Citi Travel, 6x dining between 6pm and 6am EST Fridays and Saturdays, 3x dining all other times, 1.5x everywhere else | $595 | Yes |
| Citi Strata Premier℠ Card | 60,000 bonus points after spending $4,000 in the first 3 months | - 10x points on eligible travel booked through Citi Travel, 3x points on air travel, hotels, dining, grocery, gas and EV charging - $100 annual hotel savings hotel bookings of $500 or more through ThankYou.com | $95 | Yes |
| Citi Strata℠ Card | 30,000 bonus points after spending $1,000 in the first 3 months | - 5x on hotels, car rentals and attractions booked through Citi Travel, 3x on grocery, select transit, gas, EV charging and eligible self-select category of fitness clubs, select streaming services, live entertainment, cosmetic stores/barber shops/hair salons or pet supply stores, 2x on dining | $0 | No (reduced transfer ratios) |
| Citi Double Cash® Card | 20,000 bonus points after spending $1,500 in the first 6 months | - 2x points everywhere | $0 | No (reduced transfer ratios) |
| Citi Custom Cash℠ Card | 20,000 bonus points after spending 1,500 in the first 6 months | - 5x points in your top eligible spend category each billing cycle up to $500 spent, 1x points thereafter | $0 | No (reduced transfer ratios) |
| AT&T Points Plus® Card | 10,000 bonus points after spending $1,000 in the first 3 months | - 3x points on gas, 2x points on grocery, and 1x points everywhere else - Earn up to $240 back toward qualifying AT&T wireless bills every year after qualifying activities | $0 | No (reduced transfer ratios) |
In addition, there are a few cards that are now closed to new applicants, but still allow existing cardholders to continue earning and redeeming points.
Closed Cards
- Citi Prestige Card
- Citi ThankYou® Preferred Card
As mentioned earlier, not all Citi ThankYou point-earning cards offer the same level of benefits. You must be a cardholder of the Citi Strata Elite, Citi Strata Premier or Citi Prestige cards in order to fully unlock the value of Citi’s travel partner transfers. Without one of these, your points lose significant redemption power and can only be used for options like gift cards, statement credits, or other rewards available through the Citi ThankYou website.
That said, Citi has recently enhanced its no-annual-fee cards, now granting access to transfer points to most travel partners. However, the trade-off is in the transfer ratios, which are generally less favorable, diminishing the overall value compared to premium cardholders.
Citi Application Rules
Citi has safeguards in place to curb excessive sign-up bonus chasing. You won’t be able to rack up a massive points stash just by repeatedly applying for their cards. Specifically, Citi’s rule states that you’re only eligible for a card’s sign-up bonus if you haven’t received that same bonus within the past 48 months. So smart timing is essential. Applying too soon could mean missing out on valuable rewards.
Earning Through Banking Relationships
Eligible banking customers can also earn ThankYou points through a Citi banking relationship. Citi awards points on a monthly basis based on the accounts you own. To earn points, enroll your eligible checking account and complete one direct deposit and one bill payment each statement period. The more accounts you own, the more points you can earn.

Note: You can combine the ThankYou points earned from all your credit cards and banking relationships into one ThankYou account for ease of use.
Redeeming Citi ThankYou Rewards
ThankYou points can be redeemed for cash back, statement credits, gift cards and travel. The three most common redemption options are:
- Cash Back, Statement Credits, and Gift Cards
- Citi ThankYou Travel Center
- Transferring to Travel Partners
The value of each redemption option varies. Redeeming for cash back, shopping or gift cards brings the lowest value and should really be avoided unless you have absolutely no plans to travel. The travel portal is next in potential value while transferring to travel partners brings the most bang for your buck.
To get started, log into your ThankYou account. On the home page you’ll see a dashboard with all of your redemption options.

Cash Back, Statement Credits and Gift Cards
These options generally are the worst value redemptions and should be avoided if possible. However, if you’re not traveling anytime soon or you really just need the cash, these could make sense for your situation.
Cash Back and Statement Credits
A cash back redemption comes at a flat rate of 0.5 cents per point, and only in denominations of $50 or $100. This is by far the worst way to spend your points. Plus the cash is only delivered via a mailed check that can take 1 to 3 weeks to receive.

Statement credits can be redeemed at the same rate of 0.5 cents apiece. They’re slightly more flexible than cash back because there are 7 denominations available from $15 to $250.
Gift Cards
You can also redeem points towards third-party gift cards. Most redemptions start at a rate of 0.7 cents per point. However, the value of your points increases as the amount of the gift card also increases.
For example, a $25 Starbucks gift card currently costs 3,500 points, whereas a $100 gift card costs 10,000 points. So your points are only worth 0.7 cents apiece if you purchase the $25 gift card, but worth 1 cent apiece on the $100 gift card. Thus it’s better to wait until you have enough points to redeem at the 1 cents per point rate.
Citi’s ThankYou website has over 120 brands to choose from, including restaurants, clothing stores, travel and electronics.
Other Redemptions
There are several other “cash back” redemption options available:
- Online Bill Pay With Points: Citi checking account holders can use points, or a combination of points and cash, to pay bills via Citi’s online bill pay feature.
- Payments toward a mortgage or student loan: You can use points to pay towards your mortgage or student loan. To redeem either option, you have to call the ThankYou Service Center at 1-800-THANKYOU.
- Charity: You can donate points at a rate of 1 cent a piece, to 7 different charities, starting at just 2,500 points.
- Shop With Points program: You can redeem points towards purchases made at Amazon.com.
Redeeming with the Travel Portal
If you don’t want to deal with learning airline award or hotel charts or risk being blacked out on your preferred travel dates, you can redeem ThankYou points through Citi Travel. This travel portal works just like any other 3rd-party booking site, such as Expedia or Orbitz.

Redemption values for travel bookings through Citi’s travel center can fluctuate depending on your itinerary. In my experience, points typically yield between 0.7 and 0.8 cents each. While this might work for lower-cost bookings, it’s worth crunching the numbers. Sometimes you’ll find stronger value by booking award flights directly with the airline or securing accommodations through the hotel itself.
For the majority of flights booked through the portal, you will earn redeemable and elite-qualifying miles. However, the same is not true with hotels. Unfortunately you won’t earn hotel points or elite stay credits when booking hotel stays through the portal. This is the same concept as when you book through Hotels.com, Expedia, Orbitz, etc.
Transferring to Travel Partners
Often the best use of ThankYou points is transferring them to Citi’s travel partners. Cardholders of a premium card like the Citi Strata Elite, Citi Strata Premier or Citi Prestige cards can transfer points to most travel partners at a 1 to 1 ratio.
You can still transfer points from Citi’s no-annual-fee cards, but they don’t allow full one to one point transfers. If you also hold a premium card, you can pool your points from all ThankYou cards and unlock full-value transfers.
While this option may require a little more time and effort, it also gets you the greatest value more times than not. For example, you can transfer points to book round-trip flights to international destinations that would cost thousands of dollars out of pocket.
Premium Card Transfer Ratios
As a premium ThankYou cardholder, points transfer to most travel partners at a ratio of one to one, with the below exceptions.
- Accor Live Limitless: 1,000 to 500
- Choice Privileges: 1,000 to 2,000
- Emirates Skywards: 1,000 to 800
- Leaders Club: 1,000 to 200
- Preferred Hotels (I Prefer): 1,000 to 4,000
Non-premium Card Transfer Ratios
If you don’t own any of the premium ThankYou cards, the transfer ratios are reduced as follows.
1,000 points = 700 miles/points
- Avianca Lifemiles
- Cathay Pacific
- Etihad Guest
- EVA Air
- Flying Blue
- JetBlue TrueBlue
- Qantas Frequent Flyer
- Qatar Airways Privilege Club
- Singapore Airlines
- Thai Royal Orchid Plus
- Turkish Airlines Miles&Smiles
- Virgin Atlantic Flying Club
- Wyndham Rewards
Other Transfer Rates
- Accor Live Limitless: 1,000 to 350
- Choice Privileges: 1,000 to 1,400
- Emirates Skywards: 1,000 to 560
- Leaders Club: 1,000 to 140
- Preferred Hotels (I Prefer): 1,000 to 2,800
You must transfer at least 1,000 points, in increments of 1,000, up to a maximum of 500,000 points. Additionally, unlike with Chase or Amex, where points almost always transfer instantly, Citi transfer times are more hit and miss.
| Program | Transfer Time | |
|---|---|---|
| Accor Live Limitless | ![]() | Instantaneous |
| American Airlines | ![]() | Instantaneous |
| Avianca | ![]() | Instantaneous |
| Cathay Pacific | ![]() | Instantaneous |
| Choice Privileges | ![]() | Instantaneous |
| Emirates Skywards | ![]() | Instantaneous |
| Etihad | ![]() | Within 24 hours |
| EVA Air | ![]() | Up to 3 days |
| Flying Blue (Air France/KLM) | ![]() | Instantaneous |
| JetBlue | ![]() | Instantaneous |
| Leaders Club | ![]() | Instantaneous |
| Malaysia Enrich | ![]() | Up to 2 days |
| Preferred Hotels (I Prefer) | ![]() | Instantaneous |
| Qantas | ![]() | Up to 1 day |
| Qatar Airways | ![]() | Up to 2 days |
| Singapore Airlines | ![]() | Within 24 hours |
| Thai Airways | ![]() | Up to 7 days |
| Turkish Airlines | ![]() | Up to 1 day |
| Virgin Atlantic | ![]() | Instantaneous |
| Wyndham Rewards | ![]() | Instantaneous |
Note: Once you’ve moved your points to a travel partner, you cannot get them back.
So how do you maximize value by transferring ThankYou points to travel partners?
Citi offers 15 airline transfer partners, but thanks to global airline alliances, your redemption options extend far beyond that. When you transfer points to a Citi partner airline, you can use those miles to book award flights on their alliance partners which dramatically expands your reach. For example:
- OneWorld Alliance – points transferred to Citi partner Etihad can be used to book award flights on American Airlines
- Star Alliance – points transferred to Avianca or Singapore Air can be used to book award flights on United Airlines or Lufthansa
- SkyTeam Alliance – points transferred to Virgin Atlantic can be used to book award flights on Delta
- Avios – while Qatar is the only Avios transfer partner, it’s possible to move points (Avios) between Iberia, British Airways, Aer Lingus, Finnair and Qatar
Knowing how Citi’s transfer network connects through these alliances can unlock tremendous value and flexibility when booking award travel
Examples
Below are a few of the best ways to use ThankYou points for booking awards with Citi’s travel partners.
- Etihad: Fly round-trip business class to Europe on American Airlines operated flights for 67,500 Etihad Guest miles
- Singapore Airlines: Book United operated flights from North America to Hawaii for 35,000 miles round-trip in economy
- Avianca: Fly one-way in economy on United operated flights within the U.S. for between 6,500 miles to 13,500 miles per direction
- Virgin Atlantic: Fly one-way to Europe in business class on Delta operated flights for 50,000 miles
- Turkish Airlines: Fly to Hawaii on United Airlines in economy for only 10,000 miles or in business class for just 15,000 miles (booking partner awards online can be difficult, so it’s often better to call 800-874-8875 to book instead)
Finally, don’t overlook the power of the Avios program. Airlines like British Airways, Aer Lingus, Iberia, Qatar Airways, and Finnair all share Avios as their loyalty currency, making it easy to transfer points between them. This flexibility opens up a variety of redemption opportunities which is especially useful when hunting for the best value across multiple carriers.
Bottom Line
While maybe not as popular as some other programs, Citi ThankYou Rewards can still offer a lot of value. The program offers so much flexibility in terms of earning points and ways to redeem them! For the best value, premium cardholders should focus on transferring points to airline or hotel partners.
While the Citi ThankYou Rewards program is trending upward, Chase Ultimate Rewards and Amex Membership Rewards still sit slightly higher in my rankings.
Chase stands out for the value its points deliver through the travel portal:
- Sapphire Preferred and Ink Preferred cardholders get 1.25 cents per point
- Sapphire Reserve cardholders enjoy 1.5 cents per point
That built-in value makes Chase the ideal option for travelers who prefer a simple, direct booking experience without transferring to airline partners.
Amex earns its spot thanks to the ease of accumulation. Eleven credit cards feed into the Membership Rewards program, making it incredibly user-friendly to rack up points.
That said, Citi ThankYou Rewards still deserves attention from travelers seeking flexibility, versatility, and a wide network of transfer partners.
















































































